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The Unofficial Karoo User Forums > Karoo User Discussion > Karoo/KC Problems > Broken?
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Author Topic: Broken?  (Read 1496 times)
stormy
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Broadband Provider: Karoo (ADSL Max 8Mbps)
Posts: 754


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« on: January 23, 2008, 09:21:48 am »
My internet wont connect this morning.. Posting this from work... Anyone else?

Edit.. Yup.. http://www.karoo.co.uk/helpandsupport/karoostatus/open_incidents.asp

Edit again: Apparently fixed now....
« Last Edit: January 23, 2008, 11:28:01 am by stormy » Logged
Fastethernet
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Broadband Provider: Karoo
Posts: 231


Don't make me angry.....


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« Reply #1 on: January 23, 2008, 01:50:43 pm »
There are still intermittent issues across the whole ADSL network, thanks very much KCOM!
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stormy
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Broadband Provider: Karoo (ADSL Max 8Mbps)
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« Reply #2 on: January 23, 2008, 03:23:02 pm »
ahh yes...

23-01-2008 10:20:54 - We are currently experiencing a major incident with our Broadband service affecting a large number of customers. You may continue to experience problems connecting to your Broadband service throughout the rest of the day. We apologise for any inconvenience this may cause you.


Sad
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dylan
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Broadband Provider: Karoo (Karoo Pro 1)
Posts: 1116



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« Reply #3 on: January 23, 2008, 07:55:32 pm »
I believe the Hull Daily Mail are running a story on this too. Seems that KC are seeing large scale issues and are yet again hesitant and clueless.

When I arrived in from work, I couldn't access websites, but resetting my modem/router seemed to sort it out.

More problems due to a flaky infrastructure KC?
« Last Edit: January 23, 2008, 08:13:48 pm by Dylan » Logged
Karoo Pro 1 Customer
sphinx_uk
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« Reply #4 on: January 23, 2008, 08:01:23 pm »
KC have made it onto the BBC too:

http://news.bbc.co.uk/1/hi/england/humber/7205212.stm

Thought nothing of it when my router wouldnt connect at first, quite normal service really, but then i read the above.

I want to know how i can provide this Ofcom consultation with my opinion of this so-called Internet service...
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dylan
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Broadband Provider: Karoo (Karoo Pro 1)
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« Reply #5 on: January 24, 2008, 12:28:22 am »
Quote from: sphinx_uk on January 23, 2008, 08:01:23 pm
...I want to know how i can provide this Ofcom consultation with my opinion of this so-called Internet service...

Hi Sphinx_uk,

Stormy put some info on how to respond to Ofcom re the consultation in this post.

Welcome to the forums by the way.
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Karoo Pro 1 Customer
sphinx_uk
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« Reply #6 on: January 24, 2008, 07:19:48 pm »
thanks for the welcome, glad there is somewhere were all of us Karoo customers can come get together.... that is if our connections stay up long enough for us to post...
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