virus help

[bobthebuilder]

had av suite in stalled on comp last night think its a virus becuase soon as that showed up my av went mental 
did a boot up scan had 30 virus  got rid off them but now can't get anything to work on comp  anti virus wont load it got rid of me internet connections. getting a lot off rund 32 errors

[bashdabish]

Sounds like rogue AV/Malware infection based on your description. Hard to give exact instructions but try this generic advice.

1. Get Malwarebytes and Spybot S&D onto a USB pen.
2. Boot your machine into safe mode with networking.
3. Install above products, update and full sys scan.

[bobthebuilder]

i try that at work at moment but it wiped out me internet connections so dont think i be able to update it

[bashdabish]

Not sure about it wiping out your connections. It is in the interest of the infection/virus to be connected.

[Adrian]

As bash said really... Download and save these, then start your comp in safe mode, run ccleaner to clear your temp files, install malware bytes and update the definition rules by copying the rules.ref to the malware bytes folder (overwriting the current rules.ref) to here:

2000/XP: "C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware"

Vista/7: "C:\Users\All Users\Malwarebytes\Malwarebytes' Anti-Malware"

http://download.adriandaz.co.uk/mb/ccleaner.exe (stand alone ccleaner to clear out temporary files)
http://download.adriandaz.co.uk/mb/mbam-setup.exe (malware bytes)
http://download.adriandaz.co.uk/mb/rules.ref (latest rules as of 9:45am 2/7/10)
http://download.adriandaz.co.uk/mb/startup.exe (tool for showing and editing which programs load when your computer starts)

[bobthebuilder]

cheers i give that a go later and update you

[bobthebuilder]

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 22
Registry Values Infected: 1
Registry Data Items Infected: 4
Folders Infected: 2
Files Infected: 6

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\cscrptxt.cscrptxt (Adware.EZlife) -> No action taken.
HKEY_CLASSES_ROOT\cscrptxt.cscrptxt.1.0 (Adware.EZlife) -> No action taken.
HKEY_CLASSES_ROOT\AppID\{38061edc-40bb-4618-a8da-e56353347e6d} (Adware.EZlife) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{d34d56e9-b37b-4c37-a854-1ac144592d5c} (Trojan.FakeAlert) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{e0ec6fba-f009-3535-95d6-b6390db27da1} (Adware.EZlife) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{35a5b43b-cb8a-49ca-a9f4-d3b308d2e3cc} (Trojan.FakeAlert) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{35a5b43b-cb8a-49ca-a9f4-d3b308d2e3cc} (Trojan.FakeAlert) -> No action taken.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> No action taken.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> No action taken.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{3446af26-b8d7-199b-4cfc-6fd764ca5c9f} (Backdoor.Bot) -> No action taken.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{4776c4dc-e894-7c06-2148-5d73cef5f905} (Backdoor.Bot) -> No action taken.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> No action taken.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> No action taken.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{3446af26-b8d7-199b-4cfc-6fd764ca5c9f} (Backdoor.Bot) -> No action taken.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{4776c4dc-e894-7c06-2148-5d73cef5f905} (Backdoor.Bot) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\avsuite (Rogue.AntivirusSuite) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\avsoft (Trojan.Fraudpack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Folder\Hidden\NOHIDORSYS (Malware.Trace) -> No action taken.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servises (Malware.Trace) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\AGprotect (Malware.Trace) -> No action taken.
HKEY_CLASSES_ROOT\adshothlpr.adshothlpr (Adware.Adrotator) -> No action taken.
HKEY_CLASSES_ROOT\adshothlpr.adshothlpr.1.0 (Adware.Adrotator) -> No action taken.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Network\uid (Malware.Trace) -> No action taken.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Spyware.Zbot) -> Data: c:\windows\system32\sdra64.exe -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Spyware.Zbot) -> Data: system32\sdra64.exe -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Folder\Hidden\SHOWALL\CheckedValue (Hijack.System.Hidden) -> Bad: (0) Good: (1) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Hijack.Userinit) -> Bad: (C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\sdra64.exe,) Good: (Userinit.exe) -> No action taken.

Folders Infected:
C:\WINDOWS\system32\lowsec (Stolen.data) -> No action taken.
C:\Program Files\Common Files\PersonalSecUninstall (Rogue.PersonalSecurity) -> No action taken.

Files Infected:
C:\WINDOWS\system32\lowsec\local.ds (Stolen.data) -> No action taken.
C:\WINDOWS\system32\lowsec\user.ds (Stolen.data) -> No action taken.
C:\WINDOWS\system32\lowsec\user.ds.lll (Stolen.data) -> No action taken.
C:\Program Files\Common Files\PersonalSecUninstall\Uninstall.lnk (Rogue.PersonalSecurity) -> No action taken.
C:\WINDOWS\system32\sdra64.exe (Spyware.Zbot) -> No action taken.
C:\WINDOWS\Tasks\{35DC3473-A719-4d14-B7C1-FD326CA84A0C}.job (Trojan.Downloader) -> No action taken.

[bobthebuilder]

think i should just format it and try to recover any data if need be