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Author Topic: Streaming Problems - Karoo Mid 2  (Read 3768 times)
Sean
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« on: October 19, 2010, 05:33:45 pm »

When trying to stream 4oD it seems to be so intermittent, one night it works, one it doesn't.

I am sick of hearing from Karoo that "there was no specific problem that evening" and "we are carrying out work to improve broadband speeds".

When I signed up to Mid 2 I was ensured this problem would go away, no shaping.  Yet, it doesn't.

On Sunday, out of interest, I set up an SSH tunnel through a VPS in London.

Without, the stream was so choppy, every 2 or 3 seconds on adverts, 8 or 9 on content.  Through the SSH tunnel, no buffering at all.

When I do a traceroute from my PC, without a tunnel, to the VPS and to 4oD, both go through a router 134.222.146.54, 4oD is then 2 hops ahead, VPS 4 hops ahead.  So both are taking a similar route.  Both the VPS and my PC are being served by the same "Akamai" server.

I'm trying to come up with a reason why one is faster than the other, other than deliberate shaping by Karoo?
« Last Edit: October 19, 2010, 05:36:41 pm by Sean » Logged
Keith
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« Reply #1 on: October 19, 2010, 06:35:03 pm »

Hi,

There is definately packet shaping going on

If i stream via port 1935 I get average 600kbs
Via port 80 1.2mbs

If I do multi thread I can achieve 6mbs total, so each thread is thottled

All I know from extensive talks with there techies, is that there isnt enough bandwidth to go around now, with more people using video sites and down streaming for 1hr+ at a time (films and progs)

My connection has been capped at 2mb even though I sync at 12mbs on both lines

Not very happy either

Keith
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grabo1530
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« Reply #2 on: October 19, 2010, 07:14:49 pm »

Lets face it we have all been conned .
We opted to upgrade to a package to stop this and lo and be hold it is no different,
I am on pro 1 that also is a bag of sh*t I can stream live streams but only out of peak times in peak its buffer buffer stop start. and not just youtube but many sources of streams .
It is purely down to the amount of bandwidth that is fed to us which is obviously not enough
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Sean
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« Reply #3 on: October 19, 2010, 07:18:42 pm »

It's funny, Karoo Helpdesk always make you feel like you're the only one "no issues".

I wonder how many 100s of people they tell there are no issues at a time Roll Eyes
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Hígh Treason
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« Reply #4 on: October 19, 2010, 07:50:29 pm »

Lets face it we have all been conned .
We opted to upgrade to a package to stop this and lo and be hold it is no different.

You all have nobody to blame but yourselves for that.
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Sean
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« Reply #5 on: October 19, 2010, 07:53:14 pm »

Lets face it we have all been conned .
We opted to upgrade to a package to stop this and lo and be hold it is no different.

You all have nobody to blame but yourselves for that.

Karoo promised us it would fix it.  Anyway, I went from Max to Mid 2, so i'm not that much worse off.
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commandergc
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« Reply #6 on: October 19, 2010, 08:20:53 pm »

If I do multi thread I can achieve 6mbs total, so each thread is thottled
Yep they're shaping per thread. it's the same with youtube and other high bandwidth content providers. the only one that seems to not be affected as much is the BBC. I have to  wonder if that has do with the fact that the BBC did threaten to expose and shame any ISP that shaped their service.
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Keith
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« Reply #7 on: October 19, 2010, 08:40:15 pm »

could be the bbc have office in queens gardens and use there service, and use their leased line
could their servers be clustered/proxy and one in hull
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commandergc
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« Reply #8 on: October 19, 2010, 08:47:20 pm »

That is possible.
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Sean
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« Reply #9 on: October 19, 2010, 09:01:49 pm »

Even iPlayer tonight is not perfect.

iPlayer traffic does leave the KC network, it's no shorter a route than 4oD.

It goes through that same router: 134.222.146.54
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Hígh Treason
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« Reply #10 on: October 19, 2010, 10:27:10 pm »

That router is in Amsterdam... That would explain the reason Speedtests are so fast from there and confirm my suspicions on a few other things.
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Keith
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« Reply #11 on: October 19, 2010, 10:37:02 pm »

Its a fast network

 ldn-s2-rou-1041.UK.eurorings.net  to karoo 32ms

alot of server are being hosted in amsterdam due to the connections to uk, and far cheaper transits
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commandergc
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« Reply #12 on: October 19, 2010, 11:12:09 pm »

Even iPlayer tonight is not perfect.

iPlayer traffic does leave the KC network, it's no shorter a route than 4oD.

It goes through that same router: 134.222.146.54
They could have a transparent proxy in place caching content and it wouldn't show up on a traceroute.
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Sean
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« Reply #13 on: October 19, 2010, 11:29:21 pm »

That router is in Amsterdam... That would explain the reason Speedtests are so fast from there and confirm my suspicions on a few other things.

Although a Dutch provider, KPN, that router appears to be in Telecity or Telehouse, London.

Even iPlayer tonight is not perfect.

iPlayer traffic does leave the KC network, it's no shorter a route than 4oD.

It goes through that same router: 134.222.146.54
They could have a transparent proxy in place caching content and it wouldn't show up on a traceroute.

I took the IP from packet catpure.
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Adrian
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« Reply #14 on: October 20, 2010, 12:02:03 am »

  2    <1 ms    <1 ms    <1 ms  192.168.10.1
  3     1 ms     3 ms     1 ms  192.168.100.1
  4     2 ms     2 ms     2 ms  83.100.215.129
  5     4 ms     4 ms     4 ms  10.110.1.109
  6     9 ms     8 ms     9 ms  10.55.0.117
  7     8 ms     8 ms     9 ms  ldn-s2-rou-1041.UK.eurorings.net [134.222.146.54]

UK transit/peering
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