ok so, i just got the net turned on in this flat which on the website states i should get 15mbps/ 17max according to the woman on the phone, got 4mbps from various speed tests
rang up the technical line and got put on a 14mbps gaming profile... (see screenshot below)


yet, when i do a test to manchester or london the speeds come out as this (screenshots below)


any ideas?, im also running it wired to the router and on an extension cable.. but could that really be a reason for losing almost 10 - 12mbps? to other servers?
please feel free to post your ideas or comments below
