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soggyrolo
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« on: February 14, 2011, 06:28:49 pm » |
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Hi all
I am new to the forum however i have been reading it for a few months now,and gleaned a lot of info.
I have read the posts about sure bb and their reliability issues, there is a question i have and that is, is nextgen reliable?
I have read and seen their speeds however there is nothing on reliability, may be there is'nt any issues- but it would be nice to know
I have emailed nextgen with a view to obtaining their services- still awaiting reply though!!
i will try to bring cake for all you battenburg fans next time !!
regards
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richardmyers
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« Reply #2 on: February 14, 2011, 08:10:00 pm » |
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I've seen some issues, particularly as of late but much the same as Sure Broadband they are attentive and more than willing to go the extra mile to resolve any issues that their customers are facing. I can't fault them to be honest.
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Richard Myers - If the revolution doesn't want me then I don't give a sh*t NextGenUs Customer:   |
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soggyrolo
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« Reply #3 on: February 18, 2011, 05:55:31 pm » |
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Thanks for the reply richard. this as settled my mind a little. How long do they take to contact potential customers? i have emailed 2 weeks ago and called 1 week ago. Still waiting!! regards  |
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richardmyers
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« Reply #4 on: February 18, 2011, 06:03:29 pm » |
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Thanks for the reply richard. this as settled my mind a little. How long do they take to contact potential customers? i have emailed 2 weeks ago and called 1 week ago. Still waiting!! regards Sounds about right... It's something they need to work on. PM me your details and I'll give them a poke this evening  |
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Richard Myers - If the revolution doesn't want me then I don't give a sh*t NextGenUs Customer: |
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dunny
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« Reply #5 on: February 18, 2011, 06:22:43 pm » |
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if anyone ever wants connecting you contact me or richard we can fast track your connection
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soggyrolo
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« Reply #6 on: February 20, 2011, 01:26:36 pm » |
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Thanks richard and dunny for your offer of giving nextgen a poke.I was hoping to change supplier asap however my sh@@@y renault as just decided to break down!! great a 300 quid bill!! I will look to get it installed in a few months as i want to kick kc into touch. I wil hold you to your offer. regards ps how does the service hold up when it's windy? just curious |
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el-ahrairah
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« Reply #7 on: February 20, 2011, 01:29:35 pm » |
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From my personally observations and with talking at length to nextgenus users, wind/rain/fog really doesn't seem to have an affect on the performance of the connection. If it does then its hardly noticeable. I'm very impressed.
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dunny
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« Reply #8 on: February 20, 2011, 01:51:44 pm » |
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ive never seen a problem with fog or wind ect.. and yes if you want a connection fast tracked talk to me or richard, that goes for everyone |
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el-ahrairah
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« Reply #9 on: February 20, 2011, 02:25:04 pm » |
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ive never seen a problem with fog or wind ect.. and yes if you want a connection fast tracked talk to me or richard, that goes for everyone I don't think personal favours/fast tracking is very professional. All enquiries please email the now 'official' email address: sales@nextgenushull.co.ukThankyou. |
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dunny
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« Reply #10 on: February 20, 2011, 02:59:00 pm » |
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ive never seen a problem with fog or wind ect.. and yes if you want a connection fast tracked talk to me or richard, that goes for everyone I don't think personal favours/fast tracking is very professional. All enquiries please email the now 'official' email address: sales@nextgenushull.co.ukThankyou. In this day and age its not what you know its who you know. |
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el-ahrairah
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« Reply #11 on: February 20, 2011, 03:05:23 pm » |
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True, But that email is the official one and people can be 'fast tracked' via that email if there is substantial reason for it.
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richardmyers
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« Reply #12 on: February 20, 2011, 04:38:14 pm » |
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sales@nextgenushull.co.uk for any enquiries please Just to make things clear, I am not employed by NextGenUs nor do I work for them in any other way. I am a customer and I am friends with those involved in NextGenUs, so I can help here and there!
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Richard Myers - If the revolution doesn't want me then I don't give a sh*t NextGenUs Customer: |
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