outage

[bobthebuilder]

anyone else net been down today mine was out between 8am and 3pm

think it could off been the heavy downloaders causing the problem lol

[commandergc]

   04-07-2011 15:11:55 - We have had to carry out some emergency maintenance in the central hull area.

This will have caused a short loss of internet service for a small number of our customers, however anyone affected should be able to reconnect now.

If you are still having any problems, we recommend turning the power to your router off for a short time, before powering back on and attempting to reconnect.

We apologise for any inconvenience caused.

http://karoo.co.uk/help-and-support/karoo-network-status.aspx

[Adrian]

not noticed an outage here on Civic...

[gusgormen]

had an outage at work today.  DNS stopped working at karoo for about 60mins, approx 10am.  internet was definatley up as i had a logmein session open prior to the outage, and i had full connection for the full 60 mins.  karoo status page never changed from "everything ok".

it did only take the support team about 7 mins to answer, better than normal   They knew that the DNS wasnt working.

[commandergc]

Thats why i always used openDNS when with Karoo.

[Scotty]

No problems here - Coniston

[Wilt]

Down again today 

07-08-2011 11:35:06 - 07-08-2011 11:30:47 - A number of our customers may be experiencing issues connecting to the internet. We thank you for your patience and understanding while we work to rectify this issue.

[The Dominator]

Aye, its down in hessle too, 
It went off at around 11:40ish.

[Wilt]

Still out after almost 8 hours...remind me again who thought it would be a good idea to grant these cowboys the monopoly in hull?

[bobthebuilder]

up all day here where u2

[Djwindas]

look like airnet and karoo both having problems today lol

[TJ]

I assume its back up now then ?

[David]

Still out after almost 8 hours...remind me again who thought it would be a good idea to grant these cowboys the monopoly in hull?

The same cowboys who thought it was a mega cool idea for Hull to have its own managed telco circa 1901, seriously if i had a time machine THAT would be one decision i'd love to influence.

[Don]

Still out after almost 8 hours...remind me again who thought it would be a good idea to grant these cowboys the monopoly in hull?

The same cowboys who thought it was a mega cool idea for Hull to have its own managed telco circa 1901, seriously if i had a time machine THAT would be one decision i'd love to influence.

There was little wrong for many, many years with the council running the phones the only thing we could not get was redcare, now with internet & the lack or speed or service would you really want to depend on KC to operate if you business in Hull ?

In the past I had issues with KC to providing a working DNS so I can look at tripe on the net, I don't know much about IT but with the aid of dongle & google I sorted that,

Lastest outage for 8hrs or so, w/o net its like being in the stoneage.

I think its time I got a router which takes a sim card & got rid of the landline

[joetandey]

Or signed up with surebroadband!!!