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Canceling a mobile contract
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Topic: Canceling a mobile contract (Read 381 times)
GarethG
Director
Broadband Provider: NextGenUs
Posts: 543
Canceling a mobile contract
«
on:
September 29, 2011, 07:53:36 pm »
Does anyone know if it is possible to cancle a mobile phone contract without having to pay the remaining months?
Like on broadband someone said an Ofcom ruling enables a user to quit their broadband contract within the first 3 months without penalty. Is anything like this true for mobile contracts?
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jamadams
Manager
Broadband Provider: Airnot
Posts: 278
Re: Re: Canceling a mobile contract
«
Reply #1 on:
September 29, 2011, 08:01:01 pm »
Don't think so, unless they change the contract terms and you are adversely affected.
Sent from my Desire HD using Tapatalk
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GarethG
Director
Broadband Provider: NextGenUs
Posts: 543
Re: Canceling a mobile contract
«
Reply #2 on:
September 29, 2011, 08:07:08 pm »
Thanks, its for a friend who just entered a 24 month contract. But I could have got him a much better deal, nevermind ey
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dylan
Administrator
Ofcom Inspector
Broadband Provider: Karoo (Karoo Pro 1)
Posts: 1116
Re: Canceling a mobile contract
«
Reply #3 on:
September 29, 2011, 08:29:13 pm »
I think he can in a within a certain timeframe. There is a cooling off period under English law when people sign contracts but I forget how long it is.
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Karoo Pro 1 Customer
lubuntu
Guest
Re: Canceling a mobile contract
«
Reply #4 on:
September 29, 2011, 09:49:03 pm »
I thought it was 7-14 days depending on contract?
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Scotty
Global Moderator
Ofcom Inspector
Broadband Provider: Karoo
Posts: 1424
Summer Paradise
Re: Canceling a mobile contract
«
Reply #5 on:
September 29, 2011, 10:04:09 pm »
It's 14 days.
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jamadams
Manager
Broadband Provider: Airnot
Posts: 278
Re: Re: Canceling a mobile contract
«
Reply #6 on:
September 29, 2011, 10:16:25 pm »
Sorry, didn't realise you meant right at the beginning.
Sent from my Desire HD using Tapatalk
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GarethG
Director
Broadband Provider: NextGenUs
Posts: 543
Re: Canceling a mobile contract
«
Reply #7 on:
September 30, 2011, 12:28:57 pm »
Cheers guys been very helpful, I'll pass this info onto him think he may be just over the cooling down period unfortunately
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