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Author Topic: no connection anyone else with problems?  (Read 1069 times)
buster_uk
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« on: October 04, 2011, 04:43:40 pm »

I have had no NGU connection and I have had none since 21:43 last night. Anyone else with problems (east hull)?
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el-ahrairah
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« Reply #1 on: October 04, 2011, 05:13:54 pm »

No connection at all for me since 23:43 last night and I can't get through to support as I have not a phone line. ?
Support ticket is in also but can only gram a few mins on this connection I have to the net as it is not mine.

Which time is it?
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buster_uk
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« Reply #2 on: October 04, 2011, 05:30:12 pm »

Lol yer sorry el. I ment 21:43 last night.
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buster_uk
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« Reply #3 on: October 05, 2011, 01:32:00 pm »

Think I know why I have no connection, apparently the knob who has the feeder radio on his property that I feed off has turned it off. Some people really are to**ers. I hope Ngu remove the bandwidth robbing t*at from their service.
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dannyb
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« Reply #4 on: October 05, 2011, 04:18:19 pm »

Mines been down about an hour
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buster_uk
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« Reply #5 on: October 05, 2011, 06:04:17 pm »

connection now sorted. Big thanks to Guy Jarvis and Mark who came down to my house this afternoon and sorted my problem out. Can't thank you enough.
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dannyb
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« Reply #6 on: October 05, 2011, 06:13:52 pm »

Mines been down 3 hours now, what time did they fix yours at?
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el-ahrairah
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« Reply #7 on: October 05, 2011, 09:02:49 pm »

connection now sorted. Big thanks to Guy Jarvis and Mark who came down to my house this afternoon and sorted my problem out. Can't thank you enough.

And the problem was?
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dannyb
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« Reply #8 on: October 05, 2011, 09:12:52 pm »

Mines been down for 6 hours now.. think busters problem jumped over to me  Embarrassed
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lubuntu
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« Reply #9 on: October 05, 2011, 09:46:42 pm »

I cannot get online with my SBB connection - using Karoo connection.
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TJ
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« Reply #10 on: October 05, 2011, 10:08:23 pm »

using Karoo connection.


Shame on you .... Shocked
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lubuntu
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« Reply #11 on: October 05, 2011, 10:37:30 pm »

Tell me about it I am gutted but needs must ...
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dannyb
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« Reply #12 on: October 07, 2011, 11:50:23 am »

Mines been down the whole time since I posted, and wont be looked at until monday now, reported the issue on wednesday straight after it happened
« Last Edit: October 07, 2011, 11:52:02 am by dannyb » Logged
bobthebuilder
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« Reply #13 on: October 07, 2011, 12:00:06 pm »

shocking that and i bet there are  doing more installs aswell this week
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GarethG
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« Reply #14 on: October 07, 2011, 12:33:06 pm »

Yeah mines having problems aswell, for about 2-3 days. I can get a connection but its very unstable and slow. Webpages frequently time out and games fail to connect and when they do disconnect alot. Ping times are all over the place.

Sent in a support ticket this morning, now i wait for a response
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