Any slow down in my speed has always been down to someone at KC flicking the wrong switch or pressing the wrong button - like putting me back down to an 8mb profile when I switched to a bundle - oh and that bundle started on a Monday (conveniently missing the weekend and all the freebies - but maybe thats me being cynical?!).
Anyway, I find it harder to be cynical against KC these days after having had a bad experience with a wireless provider. I went back to KC and onto one of their bundles - which I have embraced and try to get as much out of it as possible. At least I get connected to the internet when I want at a decent speed.
