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bobthebuilder
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« on: January 16, 2012, 03:32:54 pm » |
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has anyone else been told they got to switch to the new packages
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KromaZone
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« Reply #1 on: January 16, 2012, 05:17:07 pm » |
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Im on max option 4 and i have not received anything regarding me having to switch!
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bobthebuilder
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« Reply #2 on: January 16, 2012, 06:01:59 pm » |
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they told the wife this morning they were scraping the max packages. just on the phone with them now will let ppl know
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superleeds27
Engineer
Broadband Provider: KC
Posts: 143
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« Reply #3 on: January 16, 2012, 06:52:21 pm » |
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Dont think they can force you off them?
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KromaZone
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« Reply #4 on: January 16, 2012, 07:17:50 pm » |
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Hmmmm strange coz ive heard nothing about this? let us know bob what you hear please
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bobthebuilder
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« Reply #5 on: January 16, 2012, 07:23:16 pm » |
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waiting for a call back from karoo. will update
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The Snowman
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« Reply #6 on: January 16, 2012, 11:08:01 pm » |
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A friend at work got a call at Christmas, she save a small fortune, moving off a Max package onto a bundle.
I'm not suprised they're getting rid of the old packages, I have heard they're bringing out new packages with unlimited data soon.
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bobthebuilder
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« Reply #7 on: January 16, 2012, 11:20:20 pm » |
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just had a look i would pay a extra 4 quid if i go on to the bundle so not worth swapping for me
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David
Manager
Broadband Provider: Carrier Pigeon
Posts: 334
I came, I pwned, I teabagged.
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« Reply #8 on: January 16, 2012, 11:48:05 pm » |
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A friend at work got a call at Christmas, she save a small fortune, moving off a Max package onto a bundle.
I'm not suprised they're getting rid of the old packages, I have heard they're bringing out new packages with unlimited data soon.
Finally common sense arrives at telephone house.. |
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commandergc
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« Reply #9 on: January 17, 2012, 12:49:54 am » |
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going to unlimited was bound to happen at some point. Just hope they don't go heavy on triffic management like they did on Max.
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David
Manager
Broadband Provider: Carrier Pigeon
Posts: 334
I came, I pwned, I teabagged.
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« Reply #10 on: January 17, 2012, 02:15:24 am » |
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going to unlimited was bound to happen at some point. Just hope they don't go heavy on triffic management like they did on Max.
Knowing KC they probably will either go heavy on traffic shaping or heavy on price, but this is KC, so probably BOTH!  |
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bobthebuilder
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« Reply #11 on: January 17, 2012, 11:58:16 am » |
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can anyone else confirm this
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KromaZone
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« Reply #12 on: January 17, 2012, 12:03:49 pm » |
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Did you hear back from em Bob?
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bobthebuilder
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« Reply #13 on: January 17, 2012, 12:15:09 pm » |
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nope not heard out tried live chat on website last night but that was no good either lol
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bobthebuilder
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« Reply #14 on: January 17, 2012, 01:11:32 pm » |
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Mike Good Afternoon Karl
Mike Welcome to the Live Chat service - how can I help you today?
karl hi i am a max customer and i heard there are gonna force people on to the new packages is that true please
Mike We are frocing people to change their package.
karl when is that gonna come in to force please becuase i had no mail about it
Mike The Max packages will most probably be being withdrawn in the future as they operate on old technology so it is no longer viable to operate these.
There is as yet no date for this
karl ok can you also confirm there is going to be new packages coming out with unlimited data
Mike we have no plans to bring out any unlimited packages
Mike currently our highest usage allowance is 150Gb
karl ok thank you
Mike i believe we do offer unlimited use for Business use if you require this
karl ok might have to look in to t hat then because if i switch to new bundles i wont see a increase in speed plus my costs will go up
Mike normally moving from an old Max package to one of the new service would result in an increase in speed, even if it is only a small increase.
Mike do you use the internet we provide you with for commercial use?
karl nope just personal use i would see maybe a speed increase off a meg
Mike to arrange a change over you will just need to call the Customer Services Team on 01482 602444
karl ok thank you for your help
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