Upgrading to karoo Pro

[Ayreon]

Hello scribes, this is my 1st post on these forums but the reason for it is i've been on karoo broadband 1000 (paying £24.99)for long enough now and the speeds for these days are not good enough.I've waited and waited for a decent package to come out but does'nt seem like it will happen. Therefor i've decided to go for the karoo pro package(goes live on 3-10-08).Apart from slow speeds no real problems with 1000 but can i expect probs with the pro, will it just change over and continue or will i have to change anything on my router. Router is netgear DG834pn with (just upgraded) firmware v1.03.36..can i expect anyother probs, told i can expect upto 14mbps at my post code(don't expect that speed but what should i settle for?)

Hoping for a smooth ride
cheers

[Hulligan]

Was told i'd get around 15Mbit. Im actually now syncing at 11.2Mbit, and i only got that because i TOLD them to give me that, otherwise i recon i'd still be on the 8Mbit they originally synced me at when i first "upgraded" to ADSL+2

According to speedtest.net, im actually getting around 9.5Mbit.

Karoo are bullshitters, dont believe a word they say.

Smooth Ride & Karoo will/should NEVER be used in the same sentence.

[Ayreon]

Not a good start that, but i will keep you posted on how i get on.
PS, how do you get the pictures of the speed tests on here?

[Hulligan]

when you've finished the speed test and it shows you the bit to rate your isp (1) click the "copy" button just underneath your result image then ctrl + v into here.

[Ayreon]

Cheers Hulligan...I've just put it in my original post, concidering i'm on the 1 meg package at the mo it don't seem far off

[Hulligan]

126.5 KB/s - Your line
1213 KB/s - My line

Quite a big difference imo, and for an extra £5 its worth you upgrading imo. You never know, you may get lucky and actually get a decent service!

Maybe.

[Ayreon]

As you can appreciate i have been forced into this and i will benefit from where i am now.I use grabit quite a lot and it took me an hour to get 20 tracks but by using 3rd party newsgroup down to 15 mins..this should help considerably i hope.

[mrX]

It is possible you will see reduced speeds on newsgroups during peak hours, as at the moment you'll be getting unshaped speeds on newsgroups, but should see a big improvement during the day. Also you might want to look at upgrading the firmware on your router.

[Ayreon]

MrX..I updated my firmware yesterday in preperation for Fridays change over.Any increase is going to be smiled upon but i'm hopeing for a significant increase.I work shifts so will be setting it to download during the unlimited download period of 12 to 8 am, with a limit of 75 gb i sometimes go well over this so being able to set my download times it's not such a bad thing.

[mrX]

oooppps, my bad missed the bit were it said (just upgraded) firmware

[hullnet]

Hello scribes, this is my 1st post on these forums but the reason for it is i've been on karoo broadband 1000 (paying £24.99)for long enough now and the speeds for these days are not good enough.I've waited and waited for a decent package to come out but does'nt seem like it will happen. Therefor i've decided to go for the karoo pro package(goes live on 3-10-08)

Hi Ayreon, Welcome to Karoo Forums! No love lost for karoo on here as you probably get....

Dont forget you are entering into a new contract by upgrading! check the small print (which they dont tell you about on the phone....)

[Ayreon]

Hullnet..I thank you for the kind welcome...Yes! I gathered no love lost for Karoo and i realise i'm entering into a new contract and the implications but as we all know..what choice have we got? After reading some of the trials and tribulations i've seen on these pages i thought it would be a good idea to join and then forward any misfortunes i myself have with karoo....hopefully i dont have to go through what some scribes have been through. Looking forward to some happy posting.

[fryrpc]

You might need to add @karoo to the end of the username on your router.

I think that came in at the time of the MAX packages.

Changed from "username" to "username@karoo"

[Ayreon]

fryrpc, Went on computer today and net was down, called them and they have "upgraded" me a day early and you are indeed correct, i needed to change login name. That done with great expectation i did a speed test...yes worse than this morning..is this the norm for this time of day or do the phone calls start here.

[Robo]

This is where the phonecalls start I am afraid.

and my connection is pants.