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dave_c2k2
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« on: October 12, 2008, 09:10:13 pm » |
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I do a lot of online gaming and my ping is at around 40. Is this good or bad? I know it has gone up since moving over to adsl2+.
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dave666
Tech Support
Broadband Provider: Karoo
Posts: 79
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« Reply #1 on: October 12, 2008, 09:28:44 pm » |
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ya I had same problem but I just complained many of times and they fixed it. I now ping at 20ms on uk servers
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ADSL Link Downstream Upstream
Connection Speed 13306 kbps 1023 kbps
Line Attenuation 36 db 10.5 db
Noise Margin 8 db 8 db
HU6 postcode area..
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willcocks
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« Reply #2 on: October 13, 2008, 12:25:37 pm » |
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i'm on their "gaming profile" ping about 12 again now. very happy. it would seem some of the support will help you, and some others just wont.
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miken
Ambassador
Director
Broadband Provider: Karoo
Posts: 597
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« Reply #3 on: October 13, 2008, 12:55:42 pm » |
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What did you ask them to do to get ping down? Did you email them?
My gaming ping tends to be 40-50 in Cod4
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dave666
Tech Support
Broadband Provider: Karoo
Posts: 79
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« Reply #4 on: October 13, 2008, 01:51:10 pm » |
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no I called them the first time and they send the info to an engineer and was corrected by the next day. The second time I just emailed them and it was done by the same day but they dropped my down connection from 16 meg to just over 13 meg which I am not happy with.
I had to put the speedtouch router on as my netgear wont work after updating firmware and crashed while it was doing it.
Uptime: 0 days, 20:57:11
DSL Type: G.992.5 annex A
Bandwidth (Up/Down) [kbps/kbps]: 1,023 / 13,963
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 12.0 / 20.5
Line Attenuation (Up/Down) [dB]: 20.5 / 36.0
SN Margin (Up/Down) [dB]: 13.0 / 8.0
Vendor ID (Local/Remote): TMMB / BDCM
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 19 / 0
FEC Errors (Up/Down): 224 / 0
CRC Errors (Up/Down): 224 / 1,602
HEC Errors (Up/Down): 285 / 1,278
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ADSL Link Downstream Upstream
Connection Speed 13306 kbps 1023 kbps
Line Attenuation 36 db 10.5 db
Noise Margin 8 db 8 db
HU6 postcode area..
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miken
Ambassador
Director
Broadband Provider: Karoo
Posts: 597
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« Reply #5 on: October 13, 2008, 02:05:06 pm » |
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Try running the netgear restore software (its used to flash sky routers back to netgear firmware which is what i used)
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dave666
Tech Support
Broadband Provider: Karoo
Posts: 79
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« Reply #6 on: October 13, 2008, 03:36:42 pm » |
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I will google it thanks for that Miken. I did reset it at the back but no luck. It powers up fine but when i try looking for a network it wont find it.
I have looked and cant find anything. Do you have a link >?
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« Last Edit: October 13, 2008, 04:05:53 pm by dave666 »
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ADSL Link Downstream Upstream
Connection Speed 13306 kbps 1023 kbps
Line Attenuation 36 db 10.5 db
Noise Margin 8 db 8 db
HU6 postcode area..
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Robo
Guest
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« Reply #8 on: October 13, 2008, 05:54:46 pm » |
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dave666
Tech Support
Broadband Provider: Karoo
Posts: 79
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« Reply #9 on: October 13, 2008, 06:40:16 pm » |
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Ya I managed to find it. It did not work for me. Everytime I pressed it nothing was in the device list. I tried it on 2 computers.
Any ideas ? DG834Gv3
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ADSL Link Downstream Upstream
Connection Speed 13306 kbps 1023 kbps
Line Attenuation 36 db 10.5 db
Noise Margin 8 db 8 db
HU6 postcode area..
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Adrian
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« Reply #10 on: October 13, 2008, 07:36:42 pm » |
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i'm on their "gaming profile" ping about 12 again now. very happy. it would seem some of the support will help you, and some others just wont.
They refused to change my profile when I called them  |
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KC Silver Plus   |
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richardmyers
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« Reply #11 on: October 13, 2008, 07:47:41 pm » |
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Email in, it may have better results.
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Richard Myers - If the revolution doesn't want me then I don't give a sh*t NextGenUs Customer:   |
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richardmyers
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« Reply #13 on: October 13, 2008, 08:48:52 pm » |
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Oh dear... Arse & elbow much?  |
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Richard Myers - If the revolution doesn't want me then I don't give a sh*t NextGenUs Customer: |
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Robo
Guest
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« Reply #14 on: October 13, 2008, 10:32:08 pm » |
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Ya I managed to find it. It did not work for me. Everytime I pressed it nothing was in the device list. I tried it on 2 computers.
Any ideas ? DG834Gv3
Everytime you pressed what? Have you tried downloading latest firmware from here http://kbserver.netgear.com/products/dg834gv3.aspYou need Version 4.01.28 for UK and that needs saving to your hard drive for you to load the img file from the router. |
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