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Author Topic: Are Kcom having a laugh???  (Read 1016 times)
Fr34ky
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Engineer
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« on: October 23, 2008, 11:46:53 am »

Right here goes i get Broadband installed 29th sept, i also am forced to have phone line installed and go on kc talk 1.
Day 1 i get a bill on the 26th sept for the following

KC talk 1 8.480
other charges 51.000

Total charges 59.480

plus VAT

Total amount owing £69.01

then on the 15th Oct i get a bil for the following

service charge 39.130 = karoo pro (charged for 47 days)..this wasn't mentioned on the phone Sad

plus vat

Total amount owing £45.97

Then on the 22nd Oct i get another bill for the following

KC Talk 1 29.370

plus vat

Total amount owing £31.51 =Which is for nov, dec, jan months

So that means i am having to pay out £146.49 in a month  Huh?

I thought you was billed as after the months had past not in advance Huh?

I have tried ringing several times from my mobile as i dont have house phone,(only got it for the broadband) and each time i was waiting over 10 mins and noone answered
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bobthebuilder
Ofcom Inspector
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« Reply #1 on: October 23, 2008, 02:11:48 pm »

plus aswel from jan u have to pay a extra quid  for paper billing
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babyalien
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« Reply #2 on: October 24, 2008, 07:08:27 pm »

i think u gotta pay all phone rental and internet up front

the calls u make come at the end

afaik
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