how do i know if i can get more speed

[needmorespeed]

if these are the corect details can anyone tell me if i should be able to get more speed out of this line these where taken direct from the router, if they are the wrong details please can you let me know how i can obtain the correct stats
Modem Status
 Connection Status   Connected
Us Rate (Kbps)   416
Ds Rate (Kbps)   4608
US Margin   11
DS Margin   15
Trained Modulation   ADSL_G.dmt
LOS Errors   0
DS Line Attenuation   63
US Line Attenuation   17
Peak Cell Rate   981 cells per sec
CRC Rx Fast   0
CRC Tx Fast   0
CRC Rx Interleaved   28
CRC Tx Interleaved   0
Path Mode   Interleaved
 
 
DSL Statistics
 Near End F4 Loop Back Count   0
Near End F5 Loop Back Count   0
 

[mrX]

You could get a bit more as the DS Margin can sometimes go as low as 6 depending upon your modem or router, some will try to resynch if it gets particularly low so karoo usually try and keep it above 10 to make sure the line remains stable. The attenuation seems quite high though, it depends upon the length of your line, but generally shouldn't be above 60, this will restrict the speed you're getting, is the router direct in the main socket, or do you have it running off any kind of extension socket/lead, these are the things that usually contribute to high attenuation. Have you contacted karoo to see if they can improve the speed? Also are you on one of the current tariffs, or are you on an older max package?

[needmorespeed]

HI thanks for replying id say im about half a mile from the nearest exchange in the hu9 area .i have it connected via 5 meter cable upsairs not direct to socket although when i did try that it seemed the same. i have'nt contacted karoo regarding the speed its been like that for over a year it was at nearly 8Mbs for about 6 weeks then it just dropped. im on the 17.00 pound a month package old one. i switched to this as i had the top package and it was krapoo it was 3.2 mb connection . so for paying less i got mare speed. sorry if im ranting ive got beer eyes

[bashdabish]

If you are using a telephone ext cable then this will certainly explain your high attenuation.

Regarding distance from the exchange: You may be 1/2 a mile from the exchange but your cable will feed other premises in and around your area. Therefore your cable length could be much more.

It is also possible your line MAY have been capped to maintain stability hence you do not notice any difference in speed. Try without the ext cable and ensure all other sckts are correctly filtered. Then compare your stats again. Forget about line speed but focus on the SNR and ATT. See if these improve. If they do, call Karoo and ask for their advice. They will increase your speed provided your line stats look like they can handle it.

[mrX]

Heh, was in the process of a reply, looks like bashdabish beat me to it, I was pretty much gonna say the same, have you tried the postcode checker on the karoo site to see what that says your area should be getting?

[needmorespeed]

Heh, was in the process of a reply, looks like bashdabish beat me to it, I was pretty much gonna say the same, have you tried the postcode checker on the karoo site to see what that says your area should be getting?

thanks guys for tthe replys
regarding the postcode checker this is the results If you are on one of our ADSL2+ packages, Karoo Lite, Mid or Pro, and have an ADSL2+ compliant modem or router, for postcode HU9*** we can confirm your line could support an average connection speed of 10Mbps.

If your internet hardware is not ADSL2+ compliant, your line will support an average connection speed of 7.5Mbps. Please click here for more details about ADSL2+ compliant hardware.

regarding snr and att will i find this on my router

sorry guys dont know if it matters but the extension which i said about is hard wired into main socket with another socket on the other end

[bashdabish]

Att and SNR are in the stats you posted.

Try the following to try and solve any potential line issues.
Locate the master socket coming into your home. Remove the faceplate by removing the two screws holding it in place. Move the faceplate to the side without disconnecting any wires within the socket. You should now see another socket that you can plug your filter/phone and adsl into. By doing this you are disconnecting any extension sockets and plugging your adsl straight into your incoming line.

If your stats improve...you have a faulty ext socket or something causing internal interference. If there is no improvement in terms of Att and SNR....check with Karoo.

Us Rate (Kbps)   416
Ds Rate (Kbps)   4608
US Margin   11
DS Margin   15
Trained Modulation   ADSL_G.dmt
LOS Errors   0
DS Line Attenuation   63
US Line Attenuation   17
Peak Cell Rate   981 cells per sec
CRC Rx Fast   0
CRC Tx Fast   0
CRC Rx Interleaved   28
CRC Tx Interleaved   0
Path Mode   Interleaved

Stats in bold are your SNR and Att. The Att at 63 is the concern which means either a:) you have some kind of internal cabling issue  b:) some kind of incoming line fault or c:) a very long cable distance between you and the exchange. But based on your postcode checker I reckon a or b for sure.

[needmorespeed]

thanks for that ill give it a go after work tommorow to see what happens ill post the results for your inspection
thanks again

[needmorespeed]

new stats connected directly to the backplate of the main socket
Modem Status
 Connection Status   Connected
Us Rate (Kbps)   448
Ds Rate (Kbps)   4608
US Margin   11
DS Margin   16
Trained Modulation   ADSL_G.dmt
LOS Errors   0
DS Line Attenuation   63
US Line Attenuation   17
Peak Cell Rate   1056 cells per sec
CRC Rx Fast   0
CRC Tx Fast   0
CRC Rx Interleaved   0
CRC Tx Interleaved   0
Path Mode   Interleaved
 
 
DSL Statistics
 Near End F4 Loop Back Count   0
Near End F5 Loop Back Count   0
 

[miken]

No improvement.
Your connecting on adsl1 (too high attenuation for adsl2+)
Ring karoo and get them to have a look at your line, explain the postcode checker says you should get 7.5mbps or 10mbps on adsl2

[needmorespeed]

after only 2 hours they up'd my speed A1 +++ KAROO +++ << hats off to karoo for this one
its now 7.6Mbs
new stats are thisModem Status
 Connection Status   Connected
Us Rate (Kbps)   416
Ds Rate (Kbps)   7616
US Margin   10
DS Margin   9
Trained Modulation   ADSL_G.dmt
LOS Errors   0
DS Line Attenuation   63
US Line Attenuation   17
Peak Cell Rate   981 cells per sec
CRC Rx Fast   0
CRC Tx Fast   1
CRC Rx Interleaved   363  <<< THIS NUMBER SEEMS TO BE RISING NOW AT 1400 ABOUT 1 MINUTE LATER

CRC Tx Interleaved   0
Path Mode   Interleaved
 
 
DSL Statistics
 Near End F4 Loop Back Count   0
Near End F5 Loop Back Count   0
 

[miken]

They have lowered your noise margin to give you faster speed but more errors, isn't really solving the problem of why your line appears to be so long attenuation 63

What router do you use?

[needmorespeed]

They have lowered your noise margin to give you faster speed but more errors, isn't really solving the problem of why your line appears to be so long attenuation 63

What router do you use?

ETEC PT-8505G

[bashdabish]

As Miken has said, they have increased your line speed at your request. Wether you are stable at that speed remains to be seen due to the poor snr margin and high attenuation. (They did not lower your snr...the speed increase did that).

You need to know what your line length is. Karoo can do a line test to establish this.

An Att of 63 means either:

you have a long line length - 4km plus
you have a line fault/poor line condition
you have a poor router

If you have a long line length then the speeds and stats you are getting will make sense.

[needmorespeed]

i've emailed them back to chaeck first 2
as for the third which router would you recomend
cheers