Greatfield 2004 Engineer says line needs replacing. Now 2008 is it worth it?

[Nate]

I'm only getting 1.5 Meg max and an engineer said it would cost £60 to get the phone line replaced. He said it might fail back then. Everytime I ring for a pizza they say my phone line is terrible??? 

[miken]

If there is a fault with it they will probably change it for free

[Nate]

Well I dunno if there's a fault but it's crackly and he said it would need replacing before.  but its 60 quid

[fasttrack]

If the line has a fault then it's up to KC to correct it.

The only time there would be a charge involved would be if the fault was been caused by a piece of your own equipment.

They have to state this over the phone due to legal reasons to cover themselves.

[Nate]

How would I know if it was my own equipment, you mean like my router?

[Nate]

Well I rang them anyways, got an engineer coming in 1-2 days. Hope there is a fault.

[Nate]

Ok he fixed everything and my nets a little better....1.1 to 1.5.

[bobthebuilder]

greatfield is worst place for the net my m8 had to get a business line put in so he cud get a stable connection

[Nate]

Isn't that like super expensive?? Yeah it's not fair we all pay same price so all should get same speeds.