slow as hull tonight

[Nate]

30kbps is anyone elses going this slow

[Ayreon]

I don't know what it was early hours but over the last few days mine seems to have been pretty stable at various times of the day.



Today     17:00    13225 kbps (1.65MB/s)     874 kbps (109kB/s)     
Today     11:51     13246 kbps (1.66MB/s)    870 kbps (109kB/s)    
Today     09:00     13316 kbps (1.66MB/s)    874 kbps (109kB/s)    
Yesterday 20:30    13433 kbps (1.68MB/s)    874 kbps (109kB/s)    
Yesterday 18:33    13590 kbps (1.7MB/s)     874 kbps (109kB/s)    
Yesterday 17:33    13580 kbps (1.7MB/s)     874 kbps (109kB/s)    
Yesterday 14:39    13406 kbps (1.68MB/s)    871 kbps (109kB/s)    
Yesterday 11:10    13509 kbps (1.69MB/s)    870 kbps (109kB/s)    
Yesterday 08:52    13430 kbps (1.68MB/s)    868 kbps (109kB/s)    
Yesterday 08:51    13577 kbps (1.7MB/s)     874 kbps (109kB/s)    
Yesterday 01:37    13503 kbps (1.69MB/s)    870 kbps (109kB/s)    
Sunday     22:26   13693 kbps (1.71MB/s)    872 kbps (109kB/s)    
Sunday    10:30    13365 kbps (1.67MB/s)    859 kbps (107kB/s)

[bobthebuilder]

NOPE MINE SEEMS TO STAY AT 4MEG 24/7

[stormy]

Mines been utter tosh peak times the last few days, offpeak fine, after 7pm I can't even stream 128kbps or 64kbps audio.. Garbage.

[Sean]

I sent them an email saying it was slow, and I couldn't watch iPlayer again, even though they supposedly fixed it with the 21st December upgrade.

Carl, on their helpdesk, replied saying if I provide evidence they will investigate

I seem to think I pay them, not the other way around, if I say it's slow, it's slow.

It's pathetic.

[stormy]

What evidence do they want as I was tempted to complain again?

The last 2 nights the streaming issues I had a while back on the BBC News site have reared their ugly heads again. I sometimes can't even stream sport interviews without it buffering constantly. I was trying to listen to the BBC Humberside FA cup commentary on real player and thats only 44kbps or 64kbps and it wouldnt stream without buffering all the time.

Grrrrrr.. Its not my line because offpeak I get full speed on everything, its just crippled peak. I guess they want me to upgrade to ADSL2+ again lol.

[Sean]

Last time I sent them packet captures from Wireshark comparing speedtests, Microsoft, iPlayer and their own website.  The first three clearly showing packet loss (although they referred to it as packet delay).

But I can't be bothered go through this whole process again.

They proved there is a fault on the Max system because when they upgraded me to the new Pro package (and didn't tell me until after the tests) everything was perfect.