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Author Topic: BT legal requirement to provide a phone line for every UK home  (Read 1259 times)
cunard
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« on: January 06, 2009, 09:52:20 am »

ISP Review site http://www.ispreview.co.uk/index.shtml#EkFEEyFylptScSUlYN

Is it correct that BT have a legal obligation to provide a phone line to every home in the UK?
Here is an artical cut from ISP review site dated 5.01.09 Link above.

The governments Communications Minister, Stephen Carter, is expected to propose that the legal requirement for BT to provide a phone line to every UK home be extended and include shared responsibility by some of the operators rivals too (e.g. Virgin Media, T-Mobile etc.).

Carters 'Digital Review', which is due to surface later this month, will propose that the industry as a whole be required to support Universal Service Obligation's (USO). The update would also demand that operators deliver a basic broadband service, be it via mobile or land-line, to every home:

“We are at a tipping point in terms of broadband availability,” The Times reported Carter as telling the Broadcasting Press Guild last month. He sketched out a vision of “a country universally connected to video-capable broadband of two megabits per second (Mbps) – that is a base starter for 10”.
Presently BT takes on the sole responsibility for supplying a phone line to every UK home, which must be capable of supporting basic dialup Internet speeds and costs the operator between £57m and £74m a year. The new proposals would effectively free BT from absolute responsibility and help to cut its costs.

However we would question the ability of Mobile Broadband to provide at least 2Mbps to UK homes, real-world coverage is far more variable with sub-1Mbps speeds still being the norm. Similarly even BT has trouble reaching many remote areas via land-lines with anything above 1Mbps. Pushing faster speeds into such locations can often be both a technical and economic nightmare.

Never the less such proposals would be a major step in the right direction and should be welcomed, though some serious thought must be put into precisely how the result can be reliably achieved without excessive cost. This will be far from easy.
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dylan
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« Reply #1 on: January 07, 2009, 12:04:13 am »

AISTR a couple of people on the forums have requested a line from BT and have been told that - subject to a connection fee - BT will provide one.

They then receive a letter saying that the engineer will be out on xxx date, but he never arrives.

When that person rings BT back up again, BT deny all knowledge of any of this, say sorry and book another appointment.

This can drag on for months and they never see an engineer.
« Last Edit: January 07, 2009, 12:06:09 am by Dylan » Logged

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« Reply #2 on: January 09, 2009, 01:31:58 pm »

USO

Universal service obligation only BT and KCom have this and BT donot have to provide service in Kcom area and kcom donot have to provide in BT land (but they do with CPS and LLU (seams a little unfair )
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Cheesychip1
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« Reply #3 on: January 21, 2009, 03:32:44 pm »

aye, makes you wonder howmany people would have to be howling and nagging BT from this area before they actually sent one and it happened. Would be a very interesting case if it were to be pursued as well. 
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