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Author Topic: Anyone else confused?  (Read 720 times)
dylan
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« on: September 05, 2009, 04:39:52 pm »

Just checking out Karoos website and I came across this page.

http://www.karoo.co.uk/customer-zone/how-we-are-performing.aspx

Anyone else think the page is confusing?

In the overall performance table karoo gets a score of 2.88. There is no explanation of what that means, how its worked out etc.

In the next table Key Performance Indicators Karoo seems to be comparing its ADSL 2 service to older ADSL services offered by other providers. Whats that about? Surely doing that is like comparing a mini to a ferrari (although Karoo manages to loose out to BT Broadband even though it boasts elsewhere on the site that it is the fastest broadband provider)?

Dyls

« Last Edit: September 05, 2009, 04:42:17 pm by Dylan » Logged

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The Snowman
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« Reply #1 on: September 23, 2009, 10:58:31 pm »

They never publish how their services are rated in Which Magazine
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