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Author Topic: Different speeds across KC network...  (Read 2323 times)
Sean
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« Reply #15 on: February 18, 2010, 07:22:08 pm »

Makes me laugh how the ISP industry can have enforced limits on an unlimited service.

Also how they marketing the ADSL2+?  You can synchronise faster (perhaps) but get absolutely no extra throughput!  Tempting isn't it.

If they are claiming anything else, then surely this could be taken up with Trading Standards as mis-describing the service for sale.
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bobthebuilder
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« Reply #16 on: February 18, 2010, 07:24:57 pm »

pass few  months i used on average 130gig a month

so on that basis i would have to karoo on to paroo pro 2 which which is nearly double the price i am paying now

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Adrian
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« Reply #17 on: February 18, 2010, 07:50:37 pm »

Well MAX is UNMETERED, but calling any Internet service Unlimited is risky, but has a fair usage of 20,30,40 or 50GB (MAX Option 1,2,3 or 4 respectively) between the hours of 6PM-midnight. I guess there isn't a limit on how much you can download/transfer, but may slowed down by traffic shaping in busy periods, say 6PM-midnight. So if you are on MAX Option 1 and use 20GB in the hours 6PM-midnight, then they reserve the right to throttle your connection (inside these hours I think). Outside these hours you can download as much as you like...

In the ISP industry it seems Unlimited has been replaced with Unmetered, at least for ISPs who use traffic management - download/transfer as much as you like, subject to Fair Usage/Acceptable Usage Policies.

ADSL2+ is marketed as been faster (in most cases), more reliable and with a fixed usage allowance to use any time, except for the Pro packages which are unmtered between midnight-8am. When the service is running normally there is less traffic management and it runs faster than the MAX packages throughout the peak hours.

A month or so ago, when they applied the infrastructure tweaks to allow the ADSL2+ services to perform better, HTTP and other downloads (except P2P/Usenet) were line speed, flat out most of the time.

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bobthebuilder
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« Reply #18 on: February 18, 2010, 07:54:56 pm »

basically what this letter says is not enough bandwith to go around

was the fup on max just monday to friday as doesnt state ut on letter i got just say 6pm to midnight
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Adrian
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« Reply #19 on: February 18, 2010, 07:59:23 pm »

basically what this letter says is not enough bandwith to go around

was the fup on max just monday to friday as doesnt state ut on letter i got just say 6pm to midnight

See here:
http://www.kcomplc.com/eastyorkshire/pricemanual/P05-S10_Karoo_Broadband_Max.htm

Also here:
http://www.karoo.co.uk/products/broadband/tools/karoo-max-fair-usage-policy.aspx

Quote
The fair usage policy currently relates to the Karoo Max service only. The table below shows the number of gigabytes (GB) per month that maybe transferred during peak hours which are from 6pm until midnight every day.

Can you scan in the letter? Covering any  personal details Smiley
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bobthebuilder
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« Reply #20 on: February 18, 2010, 08:19:23 pm »

its just a sale letter telling us about the upgrades and crap lol and tell me what speed i would get from my post code

and how there are gonna now fully enforce the fup

and also says i come close to or exceed my limit

load of rubbish about stress free transfer and new router


nick thompson

director of consumer service

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